Legal
Terms and Conditions of Sale
Last updated: 28 July 2026
These terms govern all bookings and purchases made through theconsciouswalk.com. By placing an order you accept them. Please read the section on cancellation carefully — the rules for dated classes differ from those for ordinary online purchases.
1. Who you are buying from
Anne Colin, trading as The Conscious Walk
Rua Sacadura Cabral 44, 1495-703 Cruz Quebrada, Portugal
NIF: 287107434
Email: iamannecolin@gmail.com
Telephone: +351 932 313 215
2. What is sold
The Conscious Walk sells yoga classes and class cycles, one-to-one sessions, group and corporate sessions, and places in closed group programmes. Each product page states what is included, its duration, its location and its price.
Services are personal. A booking is made in your name and may not be resold. It may be transferred to another person once, free of charge, if you tell me before the session.
3. Prices and payment
All prices are shown in euros and include VAT where applicable. Payment is taken in full at the time of booking, through the payment provider integrated with this site. I never see or store your card details.
Prices may change at any time, but never for a booking already confirmed.
4. Confirmation
Your booking is confirmed when you receive a confirmation email. If you do not receive it within a few hours, check your spam folder before contacting me.
5. Right of withdrawal — and its limits
Please read this section before booking a dated class. Under EU consumer law, contracts for leisure services provided on a specific date or period are excluded from the standard fourteen-day right of withdrawal. This applies to individual classes, cycles with fixed dates such as Fire & Grace, and places in the women's cohort.
My own cancellation terms, set out in section 6, apply instead — and they are more generous than the law requires.
For products that are not tied to a specific date — such as an open-ended session voucher — you have fourteen days from purchase to withdraw without giving a reason, provided the service has not yet begun. To do so, write to me at the email address above. Refunds are issued within fourteen days, by the same means of payment.
6. Cancellation and refunds
I am an independent teacher, not a studio. When you book, I pay for the room whether or not you come, and the payment provider keeps its fee whether or not the booking goes ahead. The terms below reflect that. Where a refund is due, it is issued net of payment processing fees, which are not returned to me.
Community classes. Cancel at least 24 hours before and you receive a credit valid for three months, usable at any community class. Less than 24 hours before, or if you do not come, the class is due — the room is already paid for. Community classes are not refunded in cash; the credit is the remedy, and you may pass it to someone else.
One-to-one sessions, including the Inner Sanctuary. This is time held exclusively for you and closed to anyone else. Cancel at least 7 days before for a refund net of processing fees. Between 7 days and 48 hours before, a credit valid for six months. Less than 48 hours before, or if you do not come, the session is due in full.
Cycles, including Fire & Grace. Cancel at least 14 days before the first session for a refund net of processing fees. Between 14 and 7 days before, a credit for the full amount, valid for one year and usable on any cycle or session. Less than 7 days before, or once the cycle has begun, no refund and no credit — your place has been held and the venue committed.
Closed group programmes. Your place is confirmed once payment is received. Cancel more than 30 days before the first meeting for a refund less 15% and processing fees. Within 30 days, no refund — the group is formed as a whole around the women in it, and a seat left empty cannot be refilled.
Missed sessions within a cycle are not refunded and cannot be carried over, unless I am able to offer a substitute date.
Transferring rather than cancelling. At any point before a session, and free of charge, you may give your place to someone else. Just tell me their name. This is almost always better for both of us than a cancellation.
7. If I cancel
If I cancel a session for any reason, you receive a replacement date or a full refund, whichever you prefer. If a cycle is cancelled after it has begun, you are refunded for the sessions not held.
I am not liable for cancellations caused by events beyond my control — illness, transport failure, extreme weather, or closure of a venue — beyond offering a replacement or a refund of the amount paid.
8. Your health
Yoga, breathwork and meditation are not medical treatment and do not replace it. You take part at your own responsibility. Please tell me before a session about pregnancy, recent surgery, cardiovascular or respiratory conditions, epilepsy, glaucoma, high or low blood pressure, or any condition that may be affected by breathwork, so that I can adapt the practice.
If in doubt, consult a doctor before beginning. You are free to rest at any point in any class.
9. Personal data
I collect only what is needed to provide the service: your name, email address, telephone number and, where you tell me, health information relevant to your practice. Payment data is handled by the payment provider and never reaches me.
This data is kept for as long as our working relationship lasts, and for the period required by Portuguese accounting law thereafter. It is never sold or shared for marketing.
Under the GDPR you may ask to access, correct, delete or export your data, and object to its processing, by writing to the email address above. You may also complain to the Comissão Nacional de Proteção de Dados.
Newsletter subscription is separate and always optional. Every email carries an unsubscribe link.
10. Intellectual property
The texts, images, class sequences and course material on this site and in the programmes are mine and may not be reproduced, recorded or taught on without my written agreement. Recording of live sessions is not permitted.
11. Complaints and disputes
Write to me first — most things are resolved in one message. If we cannot agree, you may use the Portuguese electronic complaints book at livroreclamacoes.pt, or the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.
Portuguese consumer law also gives you access to alternative dispute resolution. The competent entity for Lisbon is the Centro de Arbitragem de Conflitos de Consumo de Lisboa: centroarbitragemlisboa.pt.
12. Applicable law
These terms are governed by Portuguese law. Nothing in them removes the rights you hold as a consumer under mandatory law.
13. Changes
These terms may be updated. The version that applies to your booking is the one published on the day you booked.